Welcome to LMI Commercial Services web based tracking and reporting system powered by SilverTrac Software. Please select a menu item above to continue.
With the use of this cutting edge reporting tool, 1st American Professional personnel in the field can receive and respond to security issues by the use of a small hand held mobile device commonly referred to as a PDA or Smartphone.
The PDA/Smartphone provides security, parking and maintenance personnel with the exact details of a reported issue within moments of being reported. All reported issues are time stamped and assigned an automated tracking number. The PDA/Smartphone also allows 1st American Professional personnel to take time stamped photographs and record audio files that are automatically attached to a reported issue. Clients of 1st American Professional Security with approved access will have the ability to view and monitor photos, notes and audio files created by 1st American Professional personnel within minutes of creation.
All information is received in real-time and tracked through the SilverTrac “Issue Monitor”. All clients of 1st American Professional Security now have the capability to view the Issue Monitor from anywhere in the world with Internet access 24 hours a day.
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